Communication is the act of transferring information between two or more parties with the means to convey a message
Now in plain Ol’ English…
Communication is when two or more people get to share ideas/facts..
To Entertain, Convey, Influence, or Deliver something in mind; to inform or create an action.
But, don’t we get to practice communication each day?
True, in many forms, written, verbal, or even by gestures.
Exciting enough to think of mastering your communication skills as a leader?
Then here are 3 communication traits that you need to use to be able to enhance your leadership skills…
“Clear” is the best term to use when speaking and trying to convey a message. As a leader, you need to always be precise and straight to the point. Remember, “Time is Money” for you, your employees, and the company; so getting to talk for hours makes your followers get to lose interest, feel bored, and leave empty handed. Make a point of what you want to speak out, let it have a “Clear” message without the need for massive introductions and life stories to make a point.
Another point in being “Clear” is to use simple verbal communication (Or written in any case). This means try losing the business jargon and heavy words that can make heads spin out of control. For instance, instead of telling your employee:
“I decided to empower you within your area of expertise by expanding your swim lane since you are capable of Making Hay” (Yes, believe it! These are Business Jargons!), you can approach your employee with the following:
“I decided to grant you a promotion since you have shown excellence in your position in such short time”
(Both statements mean the same thing!) I guess, if you get to read both out loud, you would definitely feel more human using the second one.
Last but not least, always have a structure when being “Clear”. Don’t be all over the place when communicating with your employees. Have a clear agenda in mind on what you need to discuss and in what manner, this is why we got to study “How to Create an Outline” early in school, to have our mind, tongue, and thoughts organized in one direction.
As a leader, you always get to be seen as the person who speaks the words of wisdom, but have you ever considered that not all words you use are made out of gold? If you take a look back at the top of the article, you get to see that the communication definition is “… the act of transferring information between two or more parties…” which means Shush and Listen!
But not any type of listening. What I mean exactly is “Active Listening”.
I see you rolled your eyes towards the ceiling and started thinking… “What is active listening?”
I`ll share with you a small example on how to know you are being an active or a passive listener.
When you are having a conversation with another person, and you just let them finish (out of courtesy) having already known what you need to talk after that person finishes (& before he/she starts speaking in the first place), well that is passive listening. Yet, if you engage well in what the other person is talking, and you get to understand well their point of view, and base your response on that, then you are actively listening (that is the easy interpretation of it).
With times changing and technological breakthroughs day in and day out, we are getting to discover many ways of communication that we can use in our daily lives.
One of the most used ways of communication is the e-mail, where over a 100 Billion emails are sent and received per day (Email Statistics Report – The Radicati Group). This is leading to what I call a “Face-off Communication” where people tend to depend more on the use of technology rather than a Face to Face conversation (remember, i am talking about leadership, so don’t get confused about technical emails or tasks to be forwarded, this is not our aim here).
So, why am i a big supporter of “Face-On” Communication you ask?
let me make it short: Body language, Vocal Variety, and exchange of thoughts and opinions live.
These are also forms of communication that can lead to many new insights for both parties.
Imagine you as a leader giving a feedback to a person having their eyes rolled up towards the exit sign, sitting all closed up, hands stressed and crossed, and forehead sweating.
Would you have ever knew what would have been wrong with this person if you forwarded the feedback through email or even if you opened a voice call?
Face-On Communication is not always in the form of one to one feedback, as much as it can be a conversation over a coffee break or even a lunch gathering taking out the team to celebrate their performance.
It is fairly easy to disregard small details sometimes when it comes to communication, yet i believe communication is the base of all leadership since “Leadership without communication is like drawing on a paper without a coloring pen”.
Take a deeper look into your leadership style and ask yourself…
“What is the first thing you want to do to get to enhance your communication skills as a leader with your team?”